# Know the limits and when to escalate

Lesson 4 of [Verify apostilles and choose document services](https://apostilles.fyi/academy/verify-apostilles-and-document-services.md), 19 minutes.

This site and this course help you find the right office and ask good questions. They do not answer legal questions. Questions an issuing office can answer - Does it issue apostilles for this document, from this place? - What must you send, and how do you pay? - Does it issue electronic apostilles?…

The rest of this lesson is for learners enrolled in the course. [See how Verify apostilles and choose document services works](https://apostilles.fyi/academy/verify-apostilles-and-document-services.md).

Also on the [web page](https://apostilles.fyi/academy/verify-apostilles-and-document-services/know-the-limits-and-escalate).